© Close Fit Software Limited 2015

System Requirements Service Desk and Email Responder Workstation: • Microsoft Windows 2000/2003/XP/Vista/7 • Minimum 1024 x 768 SVGA screen resolution • 180MB disk space • Minimum 2GB RAM recommended • POP3/SMTP email account for the generation of emails • The installation file will install Microsoft Access 2003 Runtime. The Close Support applications will co-exist with other installed versions of breitling replica uk Microsoft Access (except for Access 2010 in 64 bit mode). Network: • For multi-user operation all users will require full modify access to a network share where the back-end database (Microsoft Access .mdb file) is stored. • Optional requirement if your preference is to use Microsoft  SQL Server as the datastore - Microsoft SQL Server 2000/2005/2008, any edition. Web Module Server: • Microsoft Internet Information Server (IIS) version 5.0 or above. • Active Server Pages 2.0 or above (part of IIS). • ODBC driver for Microsoft Access or SQL Server as appropriate. • Anonymous or authenticated user access to the Close Support database Clients: • MS Internet Explorer v 5 or above • Mozilla Firefox v 2 or above • Google Chrome v 3 or above

Email Responder Installation File This installation file contains the supplementary files required for the Email Responder. The Close Support Service Desk and core files must be installed first. Filesize - 4MB. Documentation

Service Desk User Guide and Administration Manual (3.6MB). Email Responder Installation and Administration Manual (0.5MB). Service Desk Upgrade Guide - version 2.95 to 3.00 or above (1.0MB). Web Module Installation Guide (1.0MB). Database Upsizing Guide - transfer CloseSupportBE.mdb to SQL Server (1.0MB).

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